Process

HOW WE WORK

A simple process.
Emails that work harder.

From the first brief to the final inbox check, every step is clear, collaborative, and built around your brand.

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THE PROCESS

Good email starts
with a good plan.

Whether you need a single campaign, a complete flow, or ongoing email support, you’ll know what’s happening and what comes next.

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01
GETTING STARTED

Tell me what you need

Share your goals, audience, offer, timeline, and any brand or campaign assets. I’ll review the details and confirm the best next step.

  • Your campaign or flow goals
  • Brand guidelines and available assets
  • Timeline, deliverables, and platform
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02
STRATEGY & DIRECTION

Make a plan for the message

We shape the email around the audience and the action you want them to take. For a flow, we map the message sequence and timing.

  • Campaign structure and content hierarchy
  • Flow sequence and customer touchpoints
  • Clear direction before design begins
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03
EMAIL DESIGN

Bring the email to life

I create a polished design that feels like your brand, guides the reader, and looks considered on both desktop and mobile.

  • On-brand visual design
  • Thoughtful layout and content flow
  • Desktop and mobile-ready design
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04
REVIEW & REFINE

Review, share feedback, refine

You review the design and share your feedback. I’ll make the agreed revisions so the final email feels right for your brand and brief.

  • One clear feedback round at a time
  • Revisions based on the project scope
  • Final approval before handoff
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05
BUILD & CHECK

Prepare it for the inbox

If your project includes implementation, I’ll build the email or flow in your email platform and check the details before it’s ready to go.

  • Links and buttons checked
  • Mobile layout reviewed
  • Flow timing and setup checked, when included
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06
READY TO SEND

Approve and make it live

Once approved, your email is handed over or scheduled, depending on the services included. The next campaign can build on what we learn.

  • Final files or platform handoff
  • Campaign ready for scheduling or launch
  • Insights can guide what we create next
READY WHEN YOU ARE

Let’s make your next email count.

Tell me what you’re working on, and we’ll take it from there.

Start a project